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Frequently Asked Auestions
- 01You can reach us through our email at support@feelingswithin.shop or through our contact form. Our customer support team will be happy to assist you with any inquiries or concerns you may have about our products or services.
- 02We offer multiple shipping options based on your order and personalization needs. Shipping times can vary by destination, season, and design complexity. We currently ship within the United States. If you need help choosing the best option, reach out and we’ll guide you.
- 03Yes! You can add your own message, choose from available colors, and share your theme or photo when the design allows it. Just pick the card you love and select the Personalize option to get started. If you need help, we’re here for you. 💛
- 04You will receive an email with a tracking number once your order has been shipped. You can track your order status by clicking on the "Track Your Order" link located in the order confirmation email. You will need to enter your order number and email address to view the status of your order. Please note that it may take up to 24 hours for tracking information to update after your order has been shipped. If you have any questions or concerns about your order, please don't hesitate to contact our customer service team. We're always here to help.
- 05At Feelings Within, we take pride in offering high-quality greeting cards that are made with premium materials and attention to detail. Our cards are hand-made on thick, durable cardstock, ensuring that they will last for years to come. Additionally, our cards feature vibrant colors and crisp, clear elements that are sure to capture the sentiment you wish to convey. Whether you're looking for a card for a special occasion or just to let someone know you're thinking of them, you can trust Feelings Within to provide you with a quality product that will make a lasting impression.
- 06We create cards for life’s sweetest moments and everyday milestones. You’ll find designs for birthdays, anniversaries, weddings, baby showers, graduations, Thanksgiving, Christmas, New Year’s, Mother’s Day, Father’s Day, Valentine’s Day, and more. We also have thoughtful thank-you and love cards.
- 07Most personalized orders are ready within 2–3 business days. If your design is more detailed or your order is larger, it may take a little longer. If you need your card by a specific date, contact us and we’ll do our best to help. ✨
- 08Feelings Within accepts all major credit cards including Visa, Mastercard, American Express, and Discover. We also accept payments made through PayPal. At this time, we do not accept personal checks or money orders. All payments are processed securely through our website to ensure the safety and privacy of our customers. If you have any questions or concerns regarding payment methods, please contact our customer service team.
- 09Yes, we do have an Etsy shop! You can find us at FeelingsWithinCards. Our Etsy shop is a great way to shop for our greeting cards if you prefer to use the Etsy platform. We offer a wide selection of cards, including birthday cards, thank you cards, anniversary cards, and more. Plus, you can take advantage of Etsy's secure checkout process and track your order from start to finish. Check out our Etsy shop today and find the perfect card for any occasion.
- 10We offer a variety of sizes for our greeting cards, including standard 4.25x5.5, rectangle 5x7 inches, square 5x5 inches, and bigger 6x8 inches. Our cards also come in a range of shapes, such as rectangular, folded, and die-cut. No matter what occasion you are celebrating, we have the perfect size and style of card to fit your needs.
- 11At Feelings Within, we strive for 100% customer satisfaction. We cannot accept returns for personalized or custom-made items unless there is a defect or error on our part. We take pride in our products and want you to be completely satisfied with your purchase. If you have any questions or concerns about our return and refund policy or your order, please go to our Returns and Refund Policy.
- 12Yes, we do our best to create cards that feel personal and meaningful. If you don’t see exactly what you need, send us your idea and we’ll let you know if we can make it happen. We love helping customers celebrate life’s special moments in a one-of-a-kind way.
- 13Please include the name, occasion, message, date, or any other wording you’d like featured on the card. If you have a color choice, theme, or style in mind, you can share that too. The more detail you give us, the more beautifully we can bring your idea to life.
- 14For some custom orders, we can share a proof or confirm the details before production begins. If your card has special wording, names, or date details, we recommend reaching out right away so we can make sure everything feels just right.
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